Dr. Alexander Serenko. Research.

Alexander Serenko, M.Sc., MBA, Ph.D.

RESEARCH

Research Interests

Major research interests include scientometrics, knowledge management, and innovation. I have been also working in the fields of user adoption of information systems, human-computer interaction, and electronic commerce/business.

Citation Impact as of January 2010

Google Scholar - 338; h-index: 9; g-index: 16
ISI Thompson Web of Science - 78

Overall Research Output as of January 2010

Refereed Journal Articles - 41
Refereed Conference Proceedings - 31
Refereed Book Chapters - 5

Academic Awards, Honors and Achievements

Researcher of the Year Award, Faculty of Business Administration, Lakehead University, 2009

Best paper award nominee at the 13th Americas Conference on Information Systems (AMCIS), 2007 – Nominated by the Hedonic IT Mini-track

Contribution to Research Award, Lakehead University, 2007. This award is given to top three researchers at the entire university based on their three-year research output

A paper was recognized among the top publications at the First World Congress on Strategic Business Valuation, 2007, Hamilton, ON, and invited to be republished in a journal

A paper was recognized among the best of the publications at the Seventh World Congress on the Management of e-Business, 2006, Halifax, NS, and invited to be republished in a journal

The article entitled "Satisfaction with mobile services in Canada: An empirical investigation" (co-authored with Ofir Turel) published in Telecommunications Policy Journal (30, 5-6: 314-331) was ranked # 1 top / most frequently downloaded article in the journal for April-June 2006 period, and stayed in the top 10 list for one year.

Best paper award in the Management Education Division at the 34th Annual Conference of the Administrative Sciences Association of Canada (ASAC). Banff, Canada, 2006

Best paper award in the IS division at the 33rd Annual Conference of the Administrative Sciences Association of Canada (ASAC). Toronto, Canada, 2005 (video, 3.2 MB).

Best paper award at the 11th Americas Conference on Information Systems (AMCIS), Omaha, NE, 2005

Best paper award at the Annual Global Information Technology Management Association Conference (GITMA), San Diego, CA, 2004

A paper was recognized among the best 10% of the publications presented at the PISTA 2004 Conference, Orlando, FL, 2004, and invited to be republished in a journal

Paper on interface agents in Computers in Human Behavior was referenced in United States Patent 7178095

SSHRC Conference Travel Award, 2005, 2006, 2007, 2008, 2009

Michael G. DeGroote School of Business Leadership Recognition Honor, 2003 and 2004

Acknowledgement of the Guest Editors of the Journal of Intellectual Capital for the development of the Doctoral Consortium, 2003, Volume 4, Issue 3, p. 285

Research Grants

Social Sciences and Humanities Research Council of Canada (SSHRC) Research Grant ($111,800) 2008-2011 (With Dr. Nick Bontis - Principal Investigator.) Project: An evaluation of the relevance of knowledge management and intellectual capital research

Social Sciences and Humanities Research Council of Canada (SSHRC) Research Grant ($112,639) 2007-2010 (With Dr. Brian Detlor - Principal Investigator and Dr. Heidi Julien - Co-investigator.) Project: Assessing Learning Outcomes of Information Literacy Instruction at Canadian Business Schools

AIC Institute for Strategic Business Studies, McMaster University Research Grant ($4,800) 2007-2008 (with Nick Bontis). Project: The Relevance of Business Valuation Research to Managers

Management of Innovation and New Technology Research Center, McMaster University Research Grant ($4,800) 2007-2008 (with Nick Bontis). Project: The Relevance of Intellectual Capital Research to Managers

Social Sciences and Humanities Research Council of Canada (SSHRC) Research Development Fund Grant ($4,000) 2005-2006

Start-up Research Grant provided by Lakehead University, Ontario, Canada

Publications

Book/Encyclopedia Chapters (refereed, not previously published)

Turel, O. and Serenko, A. (2010). Mobile telephony as a universal service. In Lee, I. (Ed.), Encyclopedia of E-Business Development and Management in the Digital Economy, IGI Global, in press, accepted May 01, 2009.

Lento, C., Serenko, A., Gradojevic, N., Booker, L., and Yol, S. (2010). The Electronic Law of One Price (eLOP). In Lee, I. (Ed.), Encyclopedia of E-Business Development and Management in the Digital Economy, IGI Global, in press, accepted May 7, 2009.

Serenko, A. and Turel, O. (2007). Mobile portals as innovations. In Tatnall, A. (Ed.), Encyclopedia of Portal Technology and Applications, Idea Group Inc. pp: 594-598.

Willis, R., Serenko, A., Turel, O. (2007). Contractual obligations between mobile service providers and users. In Taniar, D. (Ed.), Encyclopedia of Mobile Computing & Commerce, Idea Group Inc. pp: 143-148.

Turel, O. Serenko, A. (2007). Mobile portals: Characteristics and issues. In Tatnall, A. (Ed.), Encyclopedia of Portal Technology and Applications, Idea Group Inc. pp: 587-593.

Journal Articles (refereed)

Serenko, A., Bontis, N., Booker, L., Sadeddin, K. and Hardie, T. (2010). A scientometric analysis of knowledge management and intellectual capital academic literature (1994-2008). Journal of Knowledge Management 14(1): 3-23.

Stach, A. and Serenko, A. (2010). The impact of expectation disconfirmation on customer loyalty and recommendation behavior: Investigating online travel and tourism services. Journal of Information Technology Management XX(3): 26-41.

Turel, O. and Serenko, A. (2010). Is mobile email addiction overlooked? Communications of the ACM (in-press).

Turel, O., Serenko, A., and Bontis, N. (2010). User acceptance of hedonic digital artifacts: A theory of consumption values perspective. Information & Management (in-press).

Serenko, A. (2010). Student satisfaction with Canadian music programs: The application of the American Customer Satisfaction Model in higher education. Assessment and Evaluation in Higher Education (in-press).

Schejter, A., Serenko, A., Turel, O. and Zahaf, M. (2010). Policy implications of market segmentation as a determinant of fixed-mobile service substitution: What it means for carriers and policy makers. Telematics and Informatics 27(1): 90-102.

Serenko, A. and Turel, O. (2010). Rigor and relevance: The application of the Critical Incident Technique to investigate email usage. Journal of Organizational Computing and Electronic Commerce (in-press).

Serenko, A. and Hayes, J. (2010). Investigating the functionality and performance of online shopping bots for electronic commerce: A follow-up study. International Journal of Electronic Business 8(1): 1-15.

Serenko, A. and Bontis, N. (2009). A citation-based ranking of the business ethics scholarly journals. International Journal of Business Governance and Ethics 4(4): 390-399.

Serenko, A. and Bontis, N. (2009). Global ranking of knowledge management and intellectual capital academic journals. Journal of Knowledge Management 13(1): 4-15.

Bontis, N. and A. Serenko. (2009). A follow-up ranking of academic journals. Journal of Knowledge Management 13(1): 16-26.

Serenko, A., Bontis, N. and J. Grant. (2009). A scientometric analysis of the proceedings of the McMaster World Congress on Intellectual Capital and Innovation (1996-2008). Journal of Intellectual Capital 10(1): 8-21.

Bontis, N. and Serenko, A. (2009). A causal model of human capital antecedents and consequents in the financial services industry. Journal of Intellectual Capital 10(1): 53-69.

Bontis, N. and Serenko, A. (2009). Longitudinal knowledge strategizing in a long-term healthcare organization. International Journal of Technology Management 47(1/2/3): 276-297.

Serenko, A. (2009). User perceptions and employment of interface agents for email notification: An inductive approach. International Journal of Intelligent Information Technologies 5(3): 55-83.

Bontis, N., Hardie, T., and Serenko, A. (2009). Techniques for assessing skills and knowledge in a business strategy classroom. International Journal of Teaching and Case Studies. 2(2): 162-180.

Serenko, A., Cocosila, M. and Turel, O. (2008). The state and evolution of Information Systems research in Canada: A scientometric analysis. Canadian Journal of Administrative Sciences 24(4): 279-294.

Booker, L., Bontis, N., and Serenko, A. (2008). The relevance of knowledge management and intellectual capital research. Knowledge and Process Management 15(4): 235-246.

Serenko, A. (2008). A model of user adoption of interface agents for email notification. Interacting with Computers 20(4-5): 461-472.

Bontis, N., Hardie, T., and Serenko, A. (2008). Self-efficacy and KM course weighting selection: Can students optimize their grades? International Journal of Teaching and Case Studies 1(3): 189-199.

Serenko, A. and Turel. O. (2007). Are MIS research instruments stable? An exploratory reconsideration of the Computer Playfulness Scale. Information & Management 44(8): 657-665.

Serenko, A., Bontis, N., and Hardie, T. (2007). Organizational size and knowledge flow: A proposed theoretical link. Journal of Intellectual Capital 8(4): 610-627.

Turel, O., Serenko, A. and Bontis, N. (2007). User acceptance of wireless short messaging services: Deconstructing perceived value. Information & Management 44(1): 63-73. This article was ranked # 16 top/most frequently downloaded article in the journal for January-March 2007 period.

Serenko, A. (2007). Are interface agents scapegoats? Attributions of responsibility in human-agent interaction. Interacting with Computers 19(2): 293-303.

Serenko, A. (2007). The development of an instrument to measure the degree of animation predisposition of agent users. Computers in Human Behavior 23(1): 478-495. This work was referenced in United States Patent 7178095.

Serenko, A., Ruhi, U. and Cocosila, M. (2007). Unplanned effects of intelligent agents on Internet use: Social Informatics approach. Artificial Intelligence & Society 21(1-2): 141-166.

Bontis, N. and Serenko, A. (2007). The moderating role of human capital management practices on employee capabilities. Journal of Knowledge Management 11(3): 31-51.

Serenko, A., Bontis, N., and Detlor, B. (2007). End-user adoption of animated interface agents in everyday work applications. Behaviour and Information Technology 26(2): 119-132.

Sadeddin K., Serenko, A. and Hayes, J. (2007). Online shopping bots for electronic commerce: The comparison of functionality and performance. International Journal of Electronic Business 5(6): 576-589.

Bontis, N., Booker, L., and Serenko, A. (2007). The mediating effect of organizational reputation on customer loyalty and service recommendation in the banking industry. Management Decision 45(9): 1426-1445.

Serenko, A. (2006). The use of interface agents for email notification in critical incidents. International Journal of Human-Computer Studies 64(11): 1084–1098.

Turel, O. Serenko, A. Detlor, B. Collan, M. Nam, I. and Puhakainen, J. (2006). Investigating the determinants of satisfaction and usage of Mobile IT services in four countries. Journal of Global Information Technology Management 9(4), 6-27.

Bontis, N. Serenko, A. and Biktimirov, E. (2006). MBA knowledge management course: Is there an impact after graduation? International Journal of Knowledge and Learning 2(3/4): 216-237.

Serenko, A. (2006). The importance of interface agent characteristics from the end-user perspective. International Journal of Intelligent Information Technologies 2(2): 48-59.

Dow, K., Serenko, A., Turel, O. and Wong, J. (2006). Antecedents and consequences of user satisfaction with e-mail systems. International Journal of e-Collaboration 2(2): 46-64.

Turel, O. and Serenko, A. (2006). Satisfaction with mobile services in Canada: An empirical investigation. Telecommunications Policy 30(5-6): 314-331. This publication was ranked # 1 top/most frequently downloaded article in the journal for April-June 2006 period.

Serenko, A., Turel, O. and Yol, S. (2006). Moderating roles of user demographics in the American Customer Satisfaction Model within the context of mobile services. Journal of Information Technology Management 17(4): 20-32.

Serenko, A. and Bontis, N. (2004). Meta-review of knowledge management and intellectual capital literature: Citation impact and research productivity rankings. Knowledge and Process Management 11(3): 185-198.

Serenko, A. and Bontis, N. (2004). A model of user adoption of mobile portals. Special Issue of the Quarterly Journal of Electronic Commerce 4(1): 69-98.

Serenko, A. and Detlor, B. (2004.) Intelligent agents as innovations. Artificial Intelligence & Society 18(4): 364-381.

Serenko, A. and Detlor, B. (2003). Agent toolkit satisfaction and use in higher education. Journal of Computing in Higher Education 15(1): 65-88.

Conference Proceedings (refereed)

Serenko, A., Turel, O., and Giles, P. (2009). Integrating technology addiction and adoption: An empirical investigation of online auction websites. Proceedings of the 15th Americas Conference on Information Systems (AMCIS). San Francisco, California.

Cocosila, M., Serenko, A., and Turel, O. (2009). A scientometric study of information systems conferences: Exploring ICIS, PACIS and ASAC. Proceedings of the 15th Americas Conference on Information Systems (AMCIS). San Francisco, California.

Serenko, A. (2008). User perceptions and employment of interface agents for email notification: An inductive approach. Proceedings of the 14th Americas Conference on Information Systems (AMCIS). Toronto, Canada.

Turel, O., Serenko, A., and Bontis, N. (2008). Blackberry addiction: Symptoms and outcomes. Proceedings of the 14th Americas Conference on Information Systems (AMCIS). Toronto, Canada.

Serenko, A., Cocosila, M. and Turel, O. (2008). The state and evolution of Information Systems research presented at the Administrative Sciences Association of Canada Conference: A scientometric analysis of the proceedings. Proceedings of the 36th Annual Conference of the Administrative Sciences Association of Canada (ASAC). Halifax, Canada.

Bontis, N. and Serenko, A. (2008). A causal map of human capital antecedents and consequents in the financial services industry. Proceedings of the 29th World Congress on the Management of Intellectual Capital and Innovation. Hamilton, Canada.

Booker, L., Serenko, A. and Bontis, N. (2008). The relevance of academic knowledge management and intellectual capital research from the practitioner perspective. Proceedings of the 29th World Congress on the Management of Intellectual Capital and Innovation. Hamilton, Canada.

Serenko, A. and Turel, O. (2007). The title is removed from the Internet, the paper is under review with a journal. Proceedings of the 35th Annual Conference of the Administrative Sciences Association of Canada (ASAC), Ottawa, Canada: 213-230.

Serenko, A., Turel, O. and Zahaf, M. (2007). Segmenting the fixed and mobile service markets in the USA: A cluster analysis. Proceedings of the 13th Americas Conference on Information Systems (AMCIS). Keystone, Colorado.

Turel, O., Serenko, A., and Bontis, N. (2007). User acceptance of hedonic information technologies: A perceived value perspective. Proceedings of the 13th Americas Conference on Information Systems (AMCIS). Keystone, Colorado. Best paper award nominee.

Booker, L., Serenko, A., and Bontis. N. (2007). The mediating effect of organizational reputation on customer loyalty and service recommendation in the banking industry. Proceedings of the 1st McMaster World Congress on Strategic Business Valuation, Hamilton, Canada.

Bontis, N. Serenko, A. and Biktimirov, E. (2006). MBA Knowledge Management Course: Is there an impact after graduation? Proceedings of the 34th Annual Conference of the Administrative Sciences Association of Canada (ASAC). Banff, Canada, pp. 14-30. (Best paper award in the Management Education Division)

Serenko, A. (2006). A model of user adoption of interface agents for email. Proceedings of the 34th Annual Conference of the Administrative Sciences Association of Canada (ASAC). Banff, Canada, pp. 1-22.

Yol, S., Serenko, A. Turel, O. (2006). Moderating roles of user demographics in the American Customer Satisfaction Model within the context of mobile services. Proceedings of the 12th Americas Conference on Information Systems (AMCIS). Acapulco, Mexico.

Hayes, J., Sadeddin, K., and Serenko, A., (2006). Online shopping bots for electronic commerce: The comparison of functionality and performance. Proceedings of the Seventh World Congress on the Management of e-Business. Halifax, Canada. The paper was recognized among the best of the publications presented at the conference, and invited to be republished in a journal.

Lento, C., Booker, L., Yol, S., Serenko, A., and Gradojevic, N. (2006). Testing the eLaw of One Price in North America: The case of Amazon. Proceedings of the Seventh World Congress on the Management of e-Business. Halifax, Canada.

Serenko, A. and Turel, O. (2005). Temporal structural stability of MIS research instruments: Reconsideration of the computer playfulness scale. Proceedings of the 33rd Annual Conference of the Administrative Sciences Association of Canada (ASAC). Toronto, Canada: pp. 128-142. (Best Paper Award in the IS division - image 1, image 2, video - 3.2 MB).

Turel, O., Serenko, A. and Bontis, N. (2005). User acceptance of Short Messaging Services: The convergence of marketing and MIS views. Proceedings of the 11th Americas Conference on Information Systems (AMCIS). Omaha, NE: pp. 1890-1899. (Best paper award - image 1, image 2)

Serenko, A. (2005). The use interface agents for email in critical incidents. Proceedings of the 11th Americas Conference on Information Systems (AMCIS). Omaha, NE: pp. 991-1002. (An improved version of this paper was republished in the International Journal of Human-Computer Studies)

Serenko, A. and Bontis. N. (2005). A model of organizational competitiveness from the KM/IC perspective. Proceedings of the 26th World Congress on the Management of Intellectual Capital and Innovation. Hamilton, Canada.

Serenko, A. (2005). The importance of interface agent characteristics: The end-user perspective. Proceedings of the 26th World Congress on the Management of Electronic Business. Hamilton, Canada. (An improved version of this paper was republished in the International Journal of Intelligent Information Technologies)

Lento, C. and Serenko, A. (2005). ePrice dispersion in electronic commerce markets: Testing the Absolute Law of One Price. Proceedings of the International Conference on Politics and Information Systems, Technologies and Applications (PISTA 2005). Orlando, FL: pp. 160-165.

Serenko, A. (2004). User adoption of mobile portals: A conceptual model. Proceedings of the Fifth Annual Global Information Technology Management (GITM) World Conference. San Diego, CA. pp., 116-119. (Best paper award at the Conference)

Serenko, A., Ruhi, U., and Cocosila, M. (2004). Unplanned effects of intelligent agents on Internet use: A Social Informatics approach. Proceedings of the International Conference on Politics and Information Systems, Technologies and Applications (PISTA 2004). Orlando, FL., pp. 333-338. The paper was among the best 10% of the publications presented at the conference, and invited to be republished in a journal. (An improved version of this paper was republished in AI & Society).

Serenko, A. and Cocosila, M. (2004). An exploratory investigation of the self-serving biases of interface agent users. Proceedings of the 10th Americas Conference on Information Systems (AMCIS). New York, N.Y.

Serenko, A. (2004). The development of in instrument to measure animation predisposition of users of animated agents in MS Office applications. Proceedings of the 32nd Annual Conference of the Administrative Sciences Association of Canada (ASAC). Quebec, Canada. (An improved version of this paper is about to appear in Computers in Human Behavior)

Serenko, A. and Bontis, N. (2004). Meta-review of knowledge management and intellectual capital literature: Citation impact and research productivity rankings. Proceedings of the 25th World Congress on the Management of Intellectual Capital and Innovation. Hamilton, Canada. (An improved version of the paper was republished in Knowledge and Process Management Journal).

Turel, O. and Serenko, A. (2004). User satisfaction with mobile services in Canada. Proceedings of the Third International Conference on Mobile Business (m>Business 2004). New York City, N.Y.

Serenko, A. Bontis, N., and Biktimirov, E. (2004). Teaching Strategic Knowledge Management to MBAs. Proceedings of the International Conference on Intellectual Capital and Knowledge Management (ICICKM), Toronto., pp. 265-273.

Serenko, A. (2003). Intelligent agents for eCommerce and privacy issues: Building a framework. Proceedings of the 24th World Congress on the Management of Electronic Business. Hamilton, Canada.

Serenko, A. and Detlor, B. (2003). Agent toolkits for eBusiness: Towards a typology. Proceedings of the 4th World Congress on the Management of Electronic Business. Hamilton, Canada.

Other Publications

Serenko, A. (2007). The importance of interface agent characteristics from the end-user perspective. In Sugumaran, V. (Ed.), Intelligent information technologies and applications, Idea Group Inc. pp: 137-151.

Stach, A. and Serenko, A. (2005). A framework of impacts of the Internet on the travel and tourism industry. Proceedings of the International and Interdisciplinary Conference of the Association of Internet Researchers (AoIR). Chicago.

Serenko, A. and Cocosila, M. (2003). The social impacts of intelligent agents on Internet use. Proceedings of the International and Interdisciplinary Conference of the Association of Internet Researchers (AoIR). Toronto, Canada. PPT.

Serenko, A. and Bontis, N. (2004). Meta-review of knowledge management and intellectual capital literature: Citation impact and research productivity rankings. Working Paper #112. Hamilton, Ontario, Michael G. DeGroote School of Business, McMaster University.

Serenko, A. and Detlor, B. (2002). Agent toolkits: A general overview of the market and an assessment of instructor satisfaction with utilizing toolkits in the classroom. Working Paper #455. Hamilton, Ontario, Michael G. DeGroote School of Business, McMaster University.

Scholarships

Ontario Graduate Scholarship in Science and Technology ($15,000), 2004-2005

Ontario Graduate Scholarship in Science and Technology ($15,000), 2003-2004
This scholarship is provided by the Ontario Government, in partnership with Merrill Lynch, rewarding excellence in graduate studies in science and technology.

McMaster University Graduate Scholarship ($7,500), 2004-2005 - Declined

McMaster University Graduate Scholarship ($7,500), 2003-2004 - Declined

McMaster University Graduate Scholarship ($7,500), 2002-2003

External PhD Dissertation Examiner

• Peter Cleary, the University of Limerick, Ireland. Topic: Exploring the relationship between management accounting and intellectual capital – An empirical analysis of the Irish information and communications technology sector, 2007.

Graduate Students

Graduate Student Supervisions - Completed
• Maegen Lavallee, 2008-2009. Master of Science in Management Project. Topic: Information literacy in a Canadian business school.
• Jamie Hayes, 2007-2008. Master of Management project. Topic: Online shopping bots for electronic commerce: The comparison of functionality and performance – a Follow-up study. Publication outcomes: 1 journal article.
• Paul Giles, 2006-2008. Master of Management project. Topic: A Preliminary Investigation of the eBay addiction disorder. Publication outcomes: 1 conference proceedings.
• Andrea Stach, 2005-2008. Master of Management project. Topic: Impact of critical incidents with Expedia.ca on customer loyalty and service recommendation.
• Adeyemi Sekudo, 2007-2008. Master of Management project. Topic: Gauging Sub-Saharan Africa’s e-readiness.
• Khaled Sadeddin, 2006-2007. Master of Management project. Topic: Online shopping bots for electronic commerce: The comparison of functionality and performance. Publication outcomes: 1 conference proceedings – selected as the best paper, 1 journal article.
• Lorne D. Booker, 2005-2006. Master of Science in Management project. Topic: The mediating effect of organizational reputation on customer loyalty and service recommendation in the banking industry. Publication outcomes: 1 conference proceedings, 1 journal article in progress.
• Sert Yol, 2005-2006. Master of Management project. Topic: Moderating roles of user demographics in the American customer satisfaction model within the context of mobile services. Publication outcomes: 1 conference proceedings, 1 journal article.

Graduate Student Thesis/Project Reader/Examiner
• Neil Irvine, Master of Science in Management project. Topic: Female work orientation and acculturation: A study of female middle eastern immigrants. Final Project Examiner, 2009.
• Aaron Spooner, Master of Management project. Topic: Retention Through Socialization: An exploratory study on current physician retention practices within Thunder Bay. Final Project Examiner, 2008.
• Oliver Reavley, Master of Management project. Topic: International Student Recruitment at Lakehead University. Final Project Examiner, 2008.
• Hugh Mullally, Master of Management project. Topic: Market agglomeration and MBA programs in the US: A literature review. Final Project Examiner, 2008.
• Michael S. Dohan, Master of Science in Management project. Topic: Technoinclusion: The use of technology to counter social exclusion. Final Project Examiner, 2008.
• James Anderson, Master of Science in Management project. Topic: Identifying consumer behavior towards C2C e-commerce: Channel adoption barriers and benefits. Final Project Examiner, 2007.
• Timo Hiiback, Master of Science in Management project. Topic: Impact of technology on the music industry and consumer behavior. Final Project Examiner, 2007.
• Ang Duan, Master of Science in Management thesis. Topic: Replication study of the risk-focused e-commerce adoption model by Park, Lee, and Ahn (2004): Consumers adoption of online purchasing in China. Final Thesis Examiner, 2005.

Editor

Proceedings of the McMaster World Congress, Doctoral Consortium, 2005

Editorial Review Board

• Journal of Intellectual Capital, 2009-present
• Journal of Global Information Technology Management, 2007-present

Reviewer

• Behaviour and IT, Summer 2009
• Information Systems Management, Summer 2009
• Communications of the Association for Information Systems, Summer 2009
• International Journal of Human Resources Development and Management, Summer 2009
• Research Policy, Spring 2009
• European Urban and Regional Studies, Spring 2009
• Journal of Business Research, Spring, Summer 2008
• Electronic Commerce Research and Applications, Fall 2008
• 2009 World Congress on Privacy, Security, Trust and the Management of e-Business, Spring 2009
• Journal of Management Studies, Winter 2008
• International Journal of Information Management, Summer, Fall 2008
• Management Research News, Spring 2008
• The DATA BASE for Advances in Information Systems, Winter, Fall 2008
• The 29th McMaster World Congress, Academic Review Board Member, Winter 2008
• European Conference on Information Systems, Winter 2008
• Asia Pacific Management Review Journal, 2007
• 8th World Congress on the Management of eBusiness (B2CTrack Chair), 2007
• International Conference on Innovations in Information Technology, Fall 2006
• Americas Conference on Information Systems (AMCIS), 2006-9
• Seventh World Congress on the Management of eBusiness, Spring 2006
• Group Decision and Negotiation Journal, Spring 2006
• International Journal of Technology Management, Winter 2005
• New Media & Society Journal, Summer and Winter 2005
• International Conference on Information Systems, 2005/6/7/8
• Hawaii International Conference on System Sciences, Summer 2005
• Administrative Sciences Association of Canada (MIS division), 2005-10
• International Journal of Engineering Education, Fall 2004, Fall 2005
• The McMaster World Congress on the Management of eBusiness, Winter 2002/3
• The 8th Pacific Asia Conference on Information Systems (PACIS 2004), Spring 2004

Discussant

Administrative Sciences Association of Canada (MIS division), Halifax, Canada.
Paper: Acculturation to the Global Culture and Internet Adoption, by R. Ayouby and A. Croteau. May 2008

9th McMaster World Congress on Intellectual Capital and Innovation (Doctoral Consortium), Hamilton, Canada.
Paper: Knowledge transfer and control by Bhatti Khalid. January 2007.

Administrative Sciences Association of Canada (MIS division), Banff, Canada.
Paper: Investigating antecedents of TAM and intention to use new it in early phase of implementation, by H. Rizvi and A. Beaudry. June 2006.

Administrative Sciences Association of Canada (MIS division), Toronto, Canada.
Paper: Antecedents of computer self-efficacy: An investigation of the role of personality traits, by H. Saleem, A. Beaudry and A. Croteau. May 2005.

Panelist

Administrative Sciences Association of Canada (MIS division), Banff, Canada.
Topic: Life after graduate school: Experiences of assistant professors. June 2006.

International Conference on IC and KM, Toronto, Canada.
Topic: How well have the Canadian academic, consulting and practitioner communities implemented KM? October 30, 2004

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